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Anger as Solihull MBC takes council tax payment early

SOLIHULL Council have taken council tax payments two days early because of an administrative error.

SOLIHULL Council has taken council tax payments two days early because of an administrative error.

Direct debit payments for council tax and business rates in the borough are normally debited on the first day of each month but this week the funds were taken on Thursday (November 29).

The council has reassured residents and businesses that it will not be debiting another payment on December 1 (Saturday).

Concerned resident Peter Burford said: "I only noticed when I went to the bank on Friday. I put my card in and saw I was £130 overdrawn and couldn't believe it.

"Luckily I was able to quickly transfer money across from another account so I wouldn't have to pay charges but I can see this affecting an awful lot of people.

"It could end up really costing the council. I rang the council, got a recorded message then eventually was told that if people can show proof that they've had to pay bank charges then the council will reimburse them." A statement on the council website said: This was a mistake and we are sorry for the inconvenience this may cause you.

Concerned residents and businesses are advised to call the council 0121 704 8100 (council tax) or 0121 704 8175 ( business rates).

 

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