CENTRO has insisted that it is listening to feedback from local people following a shake-up of the local bus network.
Last month, the transport authorities dramatically reshaped the old set-up. Routes were replaced and combined to make travelling around the borough easier.
However, some residents were angered by the changes and have complained that the new timetables are confusing.
New services in the Knowle and Dorridge area have come in for particular criticism. David Wise, of Hillmorton Road, said it was now more difficult to get to locations like Solihull Railway Station and The Sixth Form College, Solihull.
A spokeswoman for Centro said that the four services which used to operate (40a, 40c, 151 and 197) were reduced to two - the S2 and S3 - to make things simpler.
“By reducing the new services we hoped to make things less confusing for people.
“There’s also the fact that services were operating at a loss, whereas the two new routes have a long-term, sustainable future.”
On the matter of the S2 and S3 timetable, which had baffled many passengers, the transport authority said it had taken people’s comments on board.
New, clearer schedules are already being printed and will hopefully be made available from next week.
“We understand that these changes can be confusing for people, but we’re sure that once people get used to them they will find things a lot easier. We welcome people’s feedback from across Solihull and do take comments seriously,” said the spokeswoman.
Anyone with feedback on the new network can email: firstname.lastname@example.org