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CAB looks back on 30 years of advice

SOLIHULL Citizens Advice Bureau is celebrating its 30th anniversary this year and is looking to hear from people who have used the service during that time.

SOLIHULL Citizens Advice Bureau is celebrating its 30th anniversary this year and is looking to hear from people who have used the service during that time.

Citizens Advice is there to provide help and support for people facing difficult times. The bureau has always prided itself in its high level of care and willingness to go the extra mile to help and would love to hear from anyone who is willing to share their story about the difference it made to their lives.

The bureau opened in 1979 and saw 240 clients in the first year – the majority of enquiries relating to housing problems.

Since that time, the Solihull branch of Citizens Advice has grown to a unpaid volunteer staff of 68 people who come from all sectors of the local community.

Solihull CAB, is an independent charity, offering free, impartial advice to all. The bureau is predominately staffed by unpaid volunteers.

In 2008, Solihull CAB saw 5,500 clients and dealt with nearly 14,000 enquiries, with a large proportion relating to debt and financial difficulties.

The original office was in Herbert Road, but is now in Church Hill Road next to the council offices.

Karen Marks, manager of Solihull CAB, said: “We are very excited to be celebrating 30 years of service to the community and are looking for stories about people who have benefited from our service.

“Some of our clients come to us when they really don’t know who else to turn to and we pride ourselves in lending a listening ear to all sorts of problems.

“We then help each client by providing detailed information, and discussing their options. In the majority of cases this enables the clients to solve their problems”.

The stories may be used for publicity, when they will be only used in general terms, and entirely confidential. They should be sent to Karen Marks at Solihull Citizens Advice Bureau, The Priory, Church Hill Road, Solihull, B91 3LF.

 

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