A SOLIHULL man says his disabled brother was ‘badly let down’ by the care he received at Good Hope Hospital in Sutton Coldfield.
Robert Carthew claims a catalogue of blunders saw his 67-year-old brother Jeffrey come close to death during the month he was treated there, before being transferred to Solihull Hospital.
Problems first arose when Jeffrey, who suffers from rheumatoid arthritis along with several other conditions, had a fall at the family home on November 12.
Instead of going to Heartlands, Jeffrey was taken to Good Hope Hospital - over 15 miles away.
Jeffrey spent four weeks in Good Hope, where during that time, Robert says his brother was subject to a number of mishaps.
He claims nurses ignored his concerns that his brother could not go to the toilet, resulting in him almost dying from a blocked bowel. Also, he alleges that Jeffrey was hit by another patient on the ward and not told about it for days, and was brought back from the hospital in his gown and with a needle still inserted in his arm, which became infected.
“When he ate the nurses thought he was constantly choking, but it was due to Sjogren’s Syndrome that I told them about, where the mouth and throat dries up,” added Robert.
“He’s been through so much in his life and doesn’t deserve to be treated like this - he’s been badly let down. One doctor said that he wouldn’t make it, so we were so glad to get him out of there. His treatment at Solihull Hospital has been so much better.”
Lisa Dunn, hospital director, said she would be speaking to Mr Carthew in the near future. She added: “We are concerned to learn that Mr Carthew has been unhappy with the care he received, but reassured to also hear that his stay has now improved.”