Over 30 former clients of the Mell Square salon, who collectively are owed thousands of pounds, contacted the Solihull News this week.
Shirley Harriman from Dorridge had £300 in vouchers between herself and daughter, Jo Williams, a nurse.
“Nearly every time I walk past since they shut, there’s someone standing outside looking absolutely shocked,” she said. “They just disappeared. It’s a complete betrayal of their customers. It’s terrible.”
Mrs Harriman’s comments were echoed by scores of other affected customers.
Former salon employee Katie Patterson said the closure had come as just as much of a shock to staff.
The beauty therapist said she had been due to work on March 13 when she received a call at 6.30am telling her not to bother coming in. She is now taking Indigo Spa to industrial tribunal.
When we spoke to director Talab Iqbal at his Coleshill Road home, he said: “I’m not talking about them (the clients). The accountants are dealing with it all now.”
A spokesman at appointed accountants Shabir Nawab & Co said if customers wanted to try and get back their money, they would have to appoint and pay for a liquidator.
“The company was insolvent, it cannot continue lawfully,” he said.
A spokesperson for Trading Standards advised anyone owed money to write to Shabir Nawab & Co, 11 Portland Road, Edgbaston, B16 9HN.