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Exceptional care earns recognition

Birmingham and Solihull Mental Health Trust's Quality and Excellence awards recognised staff who provided exceptional care.

Sophie Smith, Krystle O'Brien, Andrea Maynard, Leanne Chapman, Diana Markman, Sean Russell, and Richard Clarke.
Sophie Smith, Krystle O'Brien, Andrea Maynard, Leanne Chapman, Diana Markman, Sean Russell, and Richard Clarke.

A mental health scheme involving the ambulance service, police and mental health service was recognised for its partnership working at an awards ceremony.

Birmingham and Solihull Mental Health Trust’s Quality and Excellence awards recognised staff who provided exceptional care.

West Midlands Ambulance Service, West Midlands Police and mental health colleagues were awarded second place in the Working in Partnership category for their involvement in a mental health triage team.

The group, which has been running for six months, operates a car with a police officer, mental health nurse and paramedic.

Its members respond to 999 calls to help those in need of mental health care.

Rob Cole, of West Midlands Ambulance Service, said: “Every day this team responds to our most complex patients who are suffering mental health issues.

“In Birmingham and the Black Country we are able to deliver a world class response from a team of professional staff to provide those patients with the highest level of care possible.

“We are genuinely leading the way in the provision of high quality mental health care and we should all be very proud.”

Chief Insp Sean Russell, of West Midlands Police, added: “This collaborative approach in Birmingham and Solihull has helped more than 1,100 people in the last 20 weeks.

“The pilot has helped establish a really strong partnership, which is resulting in a high quality of care and service being provided to those who suffer with mental ill health.”

 

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