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Faulty machine has been overcharging

A HALL Green motorist fears that dozens of people may have been overcharged by a faulty parking machine at Solihull Hospital.

A HALL Green motorist fears that dozens of people may have been overcharged by a faulty parking machine at Solihull Hospital.

The 52-year-old, who did not wish to be named, said that he had visited the Lode Lane site on Friday afternoon. He was there less than two hours and expected to pay £2 but was baffled when the machine overcharged him.

It was then that he noticed the clock was running 10 minutes fast- which is why he’d been charged £1 more than he should have been.

“I went to the enquiries desk,” explained the disgruntled driver. “In fairness, when I showed them the ticket and explained what had happened they refunded the extra pound.

“It’s not a huge amount of money, but it’s the principle.

A spokeswoman for Heart of England NHS Foundation Trust confirmed that the fault had now been corrected.

Lisa Dunn, Heart of England hospital director. said: “We use a private contractor to manage our parking facilities as this provides us with a very cost effective service for our patients and visitors.

“It enables us to provide safe, well maintained and lit car parking without diverting money away from patient care.

“Once again, we apologise to this gentleman for any inconvenience caused and can confirm that the machine error has now been rectified.”

 

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