Jackie Westwood, from Marston Green, was surprised last week when she was unable to access the supermarket’s cosmetic stands to buy a mascara as they were screened off by steel roller shutters.
Mrs Westwood said she was “absolutely flabbergasted” to be told by staff that the shutters would not be lifted until after the Easter break to prevent shoplifting.
“I shop there every week and I couldn’t believe it when the check out girl told me,” said the 60-year-old company director. “This is a very sad reflection on the local school children and their parental upbringing.
“People say crime is getting worse. I don’t want to be an old moaner but there is something wrong if they have to close a cosmetic counter at 9.15am.
“It seems a little over the top but if they have suffered a lot of shoplifting from the cosmetics department, you can’t really blame them.”
An Asda spokesperson apologised for preventing Mrs Westwood making her purchase but claimed that the store had taken necessary steps to stop thieves.
“Although the number of people who leave our stores without paying is tiny, we want to make it as difficult as possible to do so.”