A HATTON company is helping to re-shape the motor repair industry through a new initiative that dramatically reduces time in the body shop and potentially cuts future insurance premiums.
ACIS Ltd is the UK’s leading distributor of paints and refinishing products to thousands of insurance-approved body shops. It has launched its Priority Repair Programme’ (PRP) that cuts so-called ‘key to key’ repairs – the time taken from the reporting of the accident to an insurance company to when the customer is reunited with the repaired vehicle - by up to 10 days.
For the insurance company, this cuts the cost of repair and the need for lengthy alternative courtesy car hire by hundreds of pounds while the participating garages can put more business through their workshops through a culture of changed working practices and teamwork as well as strategic investment, where appropriate.
“This is a complete culture change for the car repair workshop,” said Graham O’Neill, chief executive of ACIS Ltd, based on Hatton Technology Park.
“Initial trials with some of the larger repairers around the UK that have implemented it have delivered on the promise.”
He added: “It is the first programme that manages the whole process and measures the outputs forensically as well as promoting good industry practice.”