AN OLTON mum has criticised bus companies for charging adult fares to 16-year-old passengers.
Michelle Ashton said that her daughter Harriet had been slapped with a £25 fine for buying a child’s ticket.
The teenager had boarded the No 37 in Solihull town centre, but had been hauled off the bus by a ticket inspector.
Mrs Ashton said: “This was a genuine mistake, she did not know that she had to pay an adult’s fare. I’ve spoken to a few people since and they were also unaware that over 16s have to buy an adult ticket.
“My daughter was honest about her age and we tried to explain to the bus company, but it didn’t make any difference.
“I do think it’s unfair, people can get caught with Class A drugs these days and escape with a caution.”
In correspondence, National Express stood by the fine and said it was the responsibility of the customer to buy a valid ticket.
What do you think? Write to 150, High Street, Solihull, B91 3SX or email email@example.com