I READ in your July 10 edition about how the councils are patting themselves on the back for the great collections they are making with council tax (Solihull News). It made me feel quite sick. That’s all very well but what they do not tell you is they use very aggressive bailiffs on those who are genuinely struggling to pay their monthly bills.
I am not stating this as a claimant to housing benefits but as a struggling homeowner who’s lost a considerable amount of money over the last 12 to 18 months. My husband has lost normal working hours as well as shift allowance. All this adds up, until this time our payments were made on time and we were ready for the next financial year.
You only have to miss two payments and you are threatened with court action. Do those judges look back at previous records or have we who are struggling and have always paid up just been tied in with those constant defaulters?
It’s about time the councils and some judges started treating people as individuals and looked further into ways of helping those genuine people who are struggling.
I am a law-abiding citizen who has worked all her life, as has my husband. We have brought up decent law-abiding children, but because we both still work we are not entitled to benefits or indeed given any assistance when explaining that we are finding things hard. If someone is struggling to pay £75 per month for their bill, why then pass the debt to a bully boy company?
In my experience they have insisted I pay £130 per month. How ludicrous is that? Struggle to pay £75, try your best to pay something and you get - it’s this or we will come and repossess your possessions. What happened to care in the community? Before they go patting themselves on the back they need to find some humility. Some of us really are in trouble.
Solihull MBC council tax payer