A LEADING Solihull hotel is to keep faith with the youth who have proved the best recipe for maintaining standards.
The Arden Hotel is convinced that hiring apprentices is the way forward as they continue to improve the services they offer.
After four decades developing a reputation for top class customer care the Coventry Road-based hotel has grown into one of the region’s leading hotel and conferencing venues.
General manager Jenny Mead says the hotel, which employs 114 full- and part-time staff, has built its success by focussing on family values and developing talent in-house.
“One of our owners started at the hotel as an apprentice waiter and we are very proud of our record in developing and retaining talented people,” she said.
“Last year, we were proud to be highly commended in the National Apprenticeship Awards, which was welcome recognition of the hotel’s ethos of developing young talent and encouraging all our team to develop their skills.
“The real strength of the apprenticeship approach is the flexibility to work with a specialist training provider to meet the particular needs of an individual employee. And to see them grow in self-confidence is hugely rewarding.”