SOLIHULL Central Library is rolling out the council’s controversial self service system this week for borrowers of books, CDs and DVDs.
Four brand new self service kiosks have been installed for people to use in the library from this Thursday (May 14).
It means people will be able to take out, return and renew items themselves simply by using their library card.
However the council says that staff will still be on hand with more time to spend with customers, assist people with their enquiries and offer extended help to those using the library’s computers and internet.
The kiosks have already been introduced to seven other libraries in the borough including: Balsall Common, Knowle, Hobs Moat, Olton, Shirley, Castle Bromwich, Dickens Heath.
For those who still enjoy human contact with a librarian Chelmsley Wood will be the final library to introduce the kiosks when its new building opens later this year in November.
Councillor Mrs Diana Holl-Allen, cabinet member for quality of life and neighbourhoods said: “This new service will enable staff to spend more time assisting people and helping them to discover the many services on offer to them at their local library. We encourage residents to make full use of all the brilliant facilities in our libraries and this new service will make it even easier for them to do so.”
To find out more about self service kiosks, people can contact their local library or call Central library on 0121 704 6965.
l What do you think? Are the kiosks a welcome step forward or do you prefer the happy greeting of a librarian at the check out desk?
Write in and let us know at the Solihull News, 150 High Street, Solihull, B91 3SX or e-mail: firstname.lastname@example.org