Part of a major route near Solihull was flooded with deep water, taking drivers unaware and leaving one couple shaken after their car was caught up in it.
A stretch of the Warwick Road, south of Knowle, was covered with water up to three feet deep on Tuesday.
The drama, near the Black Boy pub, is believed to have been caused by either a burst water main or a blocked drain and left one local resident fuming when she tried to alert the emergency services.
Former police officer Trisha Martin said the flood happened at 7am.
“I rang Seven Trent Water, when the problem started, but was told it was the council’s responsibility to sort out the problem, not theirs.”
She said she also rang the police and this call was followed up by another from her daughter.
“They stated that an accident must occur for them to come out and attend to it,” she claimed.
“I heard fire crews coming towards the scene and was ready to give them a piece of my mind, but it turned out they were only attending to a fire hydrant.
“Then, at around noon, a couple’s car collided with the rush of ongoing water and they were visibly shaken after the incident.”
The A4141 has been the scene of several road accidents.
Experts were later at the scene trying to carry out repairs, but drivers were warned they may not be able to complete the work until the following day.
The road was closed in both directions between the Norton Green Lane junction and the Oldwich Lane West junction for a time with diversions set up.
Solihull Police later tweeted: “Looks like a long job on the A4141 Warwick Road south of Knowle – major water leak that could take all today and tomorrow...”