MOTORIST Sandra Nabbs was livid when she was charged £7 for 36 minutes’ parking at Birmingham Airport as she dropped off her elderly mother and aunt.
She complained strongly to a car park attendant and had the fee knocked down to £2 - but was still fuming and has decided to go public with her story to warn others about what she called a “complete rip-off”.
Miss Nabbs, from Solihull, said her 77-year-old mother Jean is registered disabled and a Blue Badge holder, and her aunt, Joyce Quinney, aged 83, has trouble walking.
She drove them to the airport on Sunday for a two-week sunshine holiday in Cyprus. “I arrived at the drop-off area and parked the car, got their luggage out and helped check in for their flight,” said Miss Nabbs, a 48-year-old IT worker.
“I then waited in a queue to pay for the ticket and the cost came to £7. Unfortunately my mother didn’t have her badge with her to display.
“But it’s disgraceful to charge so much. They have you over a barrel as you can’t leave old folk to fend for themselves. Come on, Birmingham Airport, get with the real world. In these credit crunch times you are certainly taking the Michael.”
An airport spokesperson said: “We introduced the Drop & Go facility after the security alert at Glasgow Airport.
“The facility is for dropping off passengers only, and the charges are designed to discourage drivers to use it for longer than 15 minutes. The tariff is £1 for 15 minutes, £2 for 30 minutes and £5 for every 15 minutes thereafter.
“We do provide free parking for up to an hour in the Drop & Go facility for Blue Badge holders; however, the badge must be displayed.”