A WOMAN who gave birth on her family’s settee has received an apology from West Midlands Ambulance Service, after it took more than half an hour for paramedics to arrive.
In last week’s Solihull News, we reported how Colette Cherry had given birth in the living room of her Sheldon home. It was just before midnight on July 2 that the 20-year-old went into labour.
But grandmother Cindy, who delivered the little girl, was angry about the time it took for the ambulance to get there.
Cindy said: “If Colette had been on her own, then it could have been serious - she might have been haemorrhaging or anything. I was frustrated because I phoned the ambulance several times and they didn’t arrive until just after the birth.”
Upon arrival, paramedics took baby Charliemai and Colette to Solihull Hospital and the pair were discharged later that day.
A spokesman for West Midlands Ambulance Service said: “Within moments of receiving the first call, an ambulance was sent but it had to be diverted to a more serious, potentially life threatening incident.”
The second vehicle dispatched to the scene arrived 35 minutes after Cindy’s original call.
“The trust works extremely hard to ensure it provides the highest level of service for patients, unfortunately on this occasion the patient did not receive the excellent service we strive to achieve,” said the spokesman.
WMAS are now looking into the matter and will inform the Cherry family of their findings.