I WAS surprised to read all the complaints about Yew Tree Lane surgery (Letters).
I rely heavily - or did rely - on the surgery for the past 10 years - when one could rely on seeing their own doctor. This all changed approximately two and a half years ago when I was told I couldn’t see my own doctor. I was allocated two other doctors and it caused a lot of anxiety at that time. It meant a lot of explaining or writing down some notes to give to another doctor.
One sees different doctors each time one phones the surgery (which is like facing the Gestapo) or if you go to the surgery early in the morning you are told the lists are fully booked and you are given some doctor whose knowledge of you is limited.
So they have to rely on their computer and after taking time to explain everything your consultation time of 10 minutes is up and you’re given a prescription - only to find the doctor has prescribed capsules - which I can’t take. I choke on them.
I’m glad I’m not the only person passing on comments about the surgery. It’s put my mind at rest.
Ruth Dunstan, Redlands Road, Solihull