A Solihull vets has apologised after a dead dog was left on the practice’s floor during a stunned mum’s appointment.
Emma Mills said she was appalled to discover German Shepherd Molly’s body still on the ground at Amicus Vets in Shirley.
The mum-of-five, aged 31, was only there to have her 11-week-old Chihuahua-Jack Russell cross, Buzz, vaccinated.
“I was really shaken up,” said the doctor’s receptionist, also from Shirley.
“The German Shepherd was on the floor uncovered. I had to stay while my puppy’s vaccinations were finished. If that was my dog I would be heartbroken.
“It was given no respect, no dignity. I have both of my dogs registered there but I will never go back there.
“I had my 12-year-old daughter with me but she was poorly so, luckily, she didn’t come with me into the room.
“She would be having nightmares.”
Emma said the practice told her the veterinary nurse who dealt with Buzz did not notice Molly’s body until she disposed of the needle and syringe used in the puppy’s jabs.
Emma said she was told the room was not checked before her appointment as staff wanted to call her through quickly because her daughter was unwell.
Practice manager Aleeza Shabbir told the News: “It’s an awful situation.
“It never happens to us.
“We have apologised and apologised. We’re really upset they don’t want to come back to us.
“We were just trying to be helpful as her daughter was sick. It’s also upsetting for the clients who had their dog put to sleep.”
But Molly’s owner, Shirley pensioner Rosemary Carter, defended Amicus as “absolutely wonderful”.
“I was saying goodbye to my dog who had just been put to sleep,” she added. I didn’t mind her being on the floor. Amicus vets are absolutely wonderful. It was all one big accident.”