How we use Cookies

Saving the day

IN the pouring rain on Wednesday, July 15 I went to meet a friend in Solihull.

IN the pouring rain on Wednesday, July 15 I went to meet a friend in Solihull. All the traffic lights were out due to a power cut and police were directing traffic and they directed me away from car park I knew - the John Lewis car park.

I followed the traffic to Touchwood car park and tried to phone my friend to say I would be late but there was no signal.

A great day’s shopping included a very good lunch at Metro and, loaded with a duvet in a large box, I went back to the car park but I could not find my car. A very kind lady helped me. I was concerned her ticket would expire but she insisted on taking me to the information/security desk near Zara where on her instigation I was given a seat in a wheelchair and a glass of water. I must have looked stressed.

The security men soon found my car and one escorted me to it - but then more stress. No keys! Several calls were made to trace my car keys but to no avail. I took a taxi home and went back to the car park the next day. Reiss took me to my car with my spare keys and I found my keys in the boot. I will make sure that doesn’t happen again.

Well the reason for my letter is to say thank you Touchwood for having such helpful members of staff and thank you to the unknown lady who was so kind.

Mrs Lorna Thompson, Wylde Green, Sutton Coldfield

 

Journalists

Cathrina Hulse
Multimedia Journalist
Annette Belcher
Multimedia Journalist
Full newsroom contact details
Tell us what's happening in your area.