CHANGES to the Mell Square car park have sparked outrage among shoppers and town centre retailers.
Businesses based in Mell Square say they fear the new pay and display system will put them out of business, while shoppers are threatening to boycott the council-run car park.
The system was introduced on April 11 for a three month trial and Solihull Council has stressed it is welcoming feedback, but no one had a good word to say about it.
Olton pensioner Linda Sims told us the new arrangement would drive people elsewhere.
“I don’t like it at all,” said the 62-year-old. “It was so easy before, you just paid on the way out. This is not going to encourage people to use this car park.”
Solihull resident Anne Homer, aged 56, added: “It’s really irritating because you have to have the change ready. It’s expensive too.
“In future, I will do some shopping at Morrisons and park there.”
Sixty-three-year-old Margaret Bache added: “I have only been able to visit one shop and have had to get back because my time has run out.”
Jayne Tombs, owner of boutique Le Scarpe, said the new arrangement was ‘rubbish.’
“By introducing this system, the town will lose out,” she added.
And Claire Simpson, who works at clothing shop Parkinsons, added: “Shoppers are not happy and it’s not good for business either.
“We want people to spend time in the shop and not to have to worry about getting back to their cars.”
Paul Round, manager of Mell Square, said it was important for shoppers and retailers to ‘make their feelings known’ to the borough council and Mell Square management.
l What do you think of the new arrangement? Write to us at 150 High St, Solihull, B91 3SX or email email@example.com