SOLIHULL Council is taking steps to review the town centre’s Christmas Fayre following shoppers’ concerns over its ‘poor quality’ market.
The festive market in the town centre, organised by external company Danter’s Attractions, has been criticised in a council report for its ‘limited’ offering and poor customer service.
Author of the report, Becki Leonard, town centre and events manager, said the market was hailed a success when it launched in 2009, increasing footfall in the town.
But the report added that the market had not been able to develop over the years and the number of stalls had dwindled, there were 23 stalls in 2010 and only eight last year.
The council revealed it had to intervene and add extra stalls and children’s rides at last year’s event.
The local authority is now looking at working on an ‘enhanced’ market for this year, alongside the Solihull Business Improvement District.
A spokeswoman for Danter’s Attractions said: “Negotiations with the council are still ongoing.”