CENTRO has been rewarded for a clutch of projects, including one in Solihull which helps jobseekers find work.
The West Midlands Passenger Transport Authority, collected the honour in the 'Accessibility' category at the National Transport Awards for its bus hailer, the Getting Around Access Guide and its WorkWise scheme.
Last year, Centro introduced the UK's first ever specialised bus hailer, designed to make it easier for blind and partially sighted people to catch the bus.
It has been produced as a unique, high visibility A5 flip pad, which allows the user to easily flag down the exact bus they want to catch.
The Getting Around Access Guide was created by Centro to train children and vulnerable people on how to use public transport.
It gives advice on the skills that youngsters, adults with special needs and elderly people need to safely use buses, trains and trams and lead more independent lives.
The well established WorkWise project has helped thousands of the region's jobseekers back into work by providing travel advice, journey plans and free public transport passes for interviews and in the first months of employment.
Last year Centro secured funding to continue the scheme for another three years in Solihull.
Councillor Gary Clarke, chairman of Centro said: "I am absolutely delighted that these fantastic projects have been recognised for the vital support they give to both individuals and local communities by improving their access to public transport.
"We have had a lot of positive feedback from the public on the contributions that these three schemes have made. Winning this award really is the icing on the cake."